Refund Policy

Thank you for shopping at B&D Trophies & More!

To get a refund or an exchange on your order, please reach out to us within 15 days of your purchase. Requests for refunds or exchanges will not be entertained after this deadline.

Eligibility Criteria

To be able to exchange an item or receive a refund, the item must be

  • Unused or still in the same state as when you first got it;
  • Have its original packaging;
  • Receipt of proof of purchase;

Please note that items on sale cannot be refunded; only regular-priced items are eligible for refunds. You would be given a gift reimbursement for the amount of your return if it was purchased as a gift and mailed to you directly.


Only defective or damaged items are subject to replacement. Leave us an email at and ship your item to 3296 Coors Blvd NW, Albuquerque, NM 87120, if you'd want to exchange it for the same item.

Partial Refunds Are Granted

Any item that is returned longer than 15 days after shipping and is not in its initial state or is missing elements for reasons other than our error.

We'll email you after inspecting the item you've returned and let you know if we accept or deny the refund after a thorough assessment. If we agree to process your refund, then the amount of the item will be refunded. 

Late Or Missing Refunds

  • Check with your banking service provider if the refund hasn't been credited to your account after the agreed-upon time. 
  • Should the issue persist even after checking with your banking service, get in touch with us via phone call or email. 


  • Kindly refrain from returning the item to the seller. You need to send it to 3296 Coors Blvd NW, Albuquerque, NM 87120. 
  • The expense of shipping for returning your goods is your responsibility.
  • The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you get one.
  • The time it takes for an exchanged item to reach you will vary based on where you reside. 
  • Please be advised that we cannot guarantee the receiving of your returned goods.